General Terms and Conditions

The following Terms and Conditions apply to:
- Online booking of companies’ overnight packages -
Online purchase of holiday vouchers for overnight accommodations companies
on www.loipersdorf.at

Voucher orders

Section 1 General information

We carry out your order based on the following General Terms and Conditions (GT&Cs). We do not recognise any provisions which differ from or conflict with these Terms and Conditions, unless they are acknowledged by us in writing. In the event that such recognition is granted, it shall be restricted to that particular transaction.

Section 2 Contract conclusion

As the intermediary between the purchaser of the voucher and the provider of the voucher, the Tourism Association of Loipersdorf undertakes to accept the purchaser’s order in line with the website conditions. The Tourism Association of Loipersdorf is entitled to withdraw from the contract in the case of spelling mistakes, typing errors and calculation errors on the website.
A purchase contract for the voucher shall be concluded upon the purchaser accurately providing the necessary personal data and the Tourism Association of Loipersdorf (as the intermediary) confirming the customer’s order by telephone or email.

Section 3 Delivery, prices, payment methods

The selected voucher from the respective company can only be printed out after online payment has been completed (e.g. by credit card). The system automatically assigns each voucher an individual number. The voucher is therefore only valid with this number. The respective company is responsible for the services and prices stated on the voucher. The company provides all the services listed on the voucher itself and/or oversees all external services provided therein. The Tourism Association of Loipersdorf is only the intermediary and clearing house for all vouchers. The Tourism Association does not provide any other services within this business relationship. Each printed voucher is issued with a unique number and can only be redeemed once.

Section 4 Data privacy

The data required for processing the order is saved in compliance with the provisions of the Data Protection Act and is only disclosed to the respective company and the Tourism Association of Loipersdorf as the clearing house.

Section 5 Validity and transfer fee

The validity of the voucher is limited to one year from the date of order. The validity period can only be extended after consulting with the respective company. The voucher cannot be exchanged for cash.

Section 6 Applicable law and jurisdiction

Austrian law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods. For decisions regarding all disputes resulting from this contract, the local court of competent jurisdiction at the headquarters of our company shall be responsible. However, we also have the right to file suit at the contract partner’s general court of jurisdiction.

Section 7 Final provisions

Should any of the aforementioned provisions be invalid, this shall not affect the validity of the other provisions. The invalid provision shall be replaced by a valid regulation which comes as closest as possible to the intended provision.

Tourism Association of Loipersdorf
8282 Loipersdorf 152

Book online

 

Section 1 General information

We carry out the online booking based on the following General
Terms and Conditions (GT&Cs). We do not recognise any provisions which conflict with or differ from these Terms and Conditions
, unless they are acknowledged by us in writing.
In the event that such recognition is granted
, it shall be restricted to that particular transaction.

Section 2 Conclusion of the booking contract

The Tourism Association of Loipersdorf undertakes to forward the guest’s online booking to the
company which has been booked. The Tourism Association of Loipersdorf is entitled to withdraw from the contract in the case of
spelling mistakes, typing errors and calculation errors on the website.
The online booking is completed provided that the guest accurately provides the necessary personal data and
either makes an advance payment online or selects to pay on site (on arrival).

The guest receives a
written booking confirmation with the following details:
- Name and address of the booked business
- List of all the business’s booked holiday services
- In the case of advance payment online, a confirmation of the amount paid online

Section 3 Delivery, prices, payment methods

The online booking is legally binding only after the booking confirmation has been received. The amount paid includes the specified services plus all taxes. The respective company (accommodation provider) is responsible for the services and prices provided. The accommodation company provides all the services listed itself and/or oversees all external services provided therein. The Tourism Association of Loipersdorf is only the intermediary for all online bookings and, in the case of the online advance payment, also the clearing house. The Tourism Association does not provide other services within this business process.

Section 4 Data privacy

The data required for processing the order is saved in compliance with
the provisions of the Data Protection Act and is only disclosed to the respective
company and the Tourism Association of Loipersdorf as the clearing house.

Section 5 Cancellation policy for online advance payment

The guest can cancel the online booking in writing prior to the departure date.
The following cancellation rates apply for both the booked company (accommodation provider)
and for the guest (online booker):
In the case of cancellations,

the guest is entitled to demand the following reimbursement:
 100% of the total amount up to 30 days before arrival
70% up to 14 days before arrival
 40% between 13 and 8 days before arrival 0% 7 days before arrival

.
The percentages are based on the net sum of the booking amount
(minus the debit discount and
booking fees deducted by the company for online payment). The current going rate for these fees is max. 3.2% + 20 VAT
of the booking amount.
The accommodation provider shall reimburse the guest after the accommodation provider’s account has been credited with the amount
paid online.
Any other percentages or the possibility to rebook must be negotiated directly between the
accommodation provider and the guest.

Section 5a Cancellation policy for online bookings made with ‘Payment on site’ (on arrival).

The guest can cancel the confirmed online booking in writing prior to the departure date.
The following cancellation rates apply for both the booked company
(accommodation provider) and for the guest (online booker):
The accommodation provider reserves the right to

deduct the following percentages from the overnight price:
0% of the total amount up to 30 days before arrival
40% up to 14 days before arrival
 70% between 13 and 8 days before arrival
 100% 7 days before arrival.
Any other percentages or the possibility to rebook must be negotiated between the
accommodation provider and the guest directly.

Section 6 Applicable law and jurisdiction

Austrian law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.
For decisions regarding all disputes resulting from this contract, the local court of competent jurisdiction at the headquarters
of our company shall be responsible.
However, we also have the right to file suit at the contract
partner’s general court of jurisdiction.

Section 7 Final provisions

Should any of the aforementioned provisions be invalid, this shall not affect the validity of the other provisions.
Furthermore, it is noted
that all travel provisions which are not expressly set out in the points above are subject to
Austrian Hotel Contract Conditions
or to a valid regulation which comes as close as possible to it.

Tourism Association of Loipersdorf
8282 Loipersdorf 152